Terms of Service
The working framework for using Raftaar and agreeing a client engagement.
Last updated: 29 September 2026
1. Scope and contact
These terms cover the Raftaar website and service framework. Contact raftaar.saas@gmail.com with questions. A client engagement requires a written proposal or agreement identifying the contracting parties and the agreed work.
2. Discovery and scope
An enquiry is a request to discuss your business, not a purchase, confirmed booking or promise to build a particular system. Work begins after the scope, responsibilities, price, timeline, approvals and measurement are agreed. The signed engagement agreement governs its specific terms.
3. Pricing and payment
Pricing may include an initial assessment, implementation, an ongoing fee and an optional performance component. Complexity, integrations, usage, support and expected value inform the proposal. Third-party costs, taxes, billing dates, cancellation and refund terms must be stated before purchase. No universal subscription price or automatic performance fee is implied by this website.
4. Authority and access
You must be authorised to act for your business and to share data or connect accounts. Keep credentials secure and grant only the access needed for the agreed work. Consequential actions and permission boundaries must be agreed before execution.
5. Responsible use
Do not use Raftaar for unlawful activity, spam, harassment, deceptive communications or unauthorised access. Clients remain responsible for the accuracy of their information, customer permissions and sector-specific obligations.
6. Results and third parties
Estimates are not guarantees of revenue, savings, conversion or other results. Measurement methods and attribution limits should be agreed in the proposal. Third-party services have their own terms, availability and usage charges. Review AI-assisted outputs before relying on them.
7. Data and intellectual property
You retain rights to your business data. Access is limited to delivering the agreed services. Ownership and licensing of custom work, reusable components and third-party materials should be defined in the engagement agreement. See the Privacy Policy for information handling.
8. Changes, cancellation and disputes
Changes to scope, service suspension, refunds, cancellation, liability and dispute arrangements must be set out in the written engagement agreement. Contact us first to discuss concerns. These website terms do not exclude rights that cannot lawfully be excluded.