Privacy Policy
How we handle website enquiries, account information and business data.
Last updated: 29 September 2026
1. Scope
Raftaar works with businesses that serve consumers to understand and improve their operations. This notice covers the website, discovery enquiries, accounts and services agreed with clients. Privacy questions and requests can be sent to raftaar.saas@gmail.com.
2. Information you provide
Discovery requests collect your name, business, email, optional phone and website, industry, business size, customer volume, current tools, problems and desired improvements. Accounts and client engagements may also involve access records, billing information and business data needed for the agreed work. Do not send passwords or sensitive customer information through the public enquiry form.
3. Why we use information
We use enquiry details to assess fit, prepare for discovery and respond to your request. Account information supports access, security, billing and service delivery. Client data is used for the work agreed with that client. Submitting an enquiry does not subscribe you to unrelated marketing.
4. Client data and permissions
Clients must be authorised to share the data and connect the accounts used in an engagement. The scope, required permissions, approved actions and any customer communications should be agreed before deployment. Each business remains responsible for its own customer notices and lawful collection of information.
5. Providers and integrations
Depending on the configured service, information may be handled by hosting, database, email, payment, messaging and AI providers. We limit sharing to what is needed for the agreed purpose. AI or messaging integrations are not required for every engagement. Provider access, data locations and retention should be reviewed for the specific implementation; do not assume all processing takes place in India.
6. Cookies and local storage
The application uses essential session cookies for sign-in and security, and browser storage for preferences such as dismissing the storage notice. The notice is not permission for advertising tracking. Third-party sites you choose to visit have their own privacy practices.
7. Retention and deletion
Information is kept for the enquiry or agreed service, operational security and applicable recordkeeping needs. Retention depends on the type of information and engagement. Contact us to request deletion or clarify retention. Backups and records subject to retention requirements may not disappear immediately.
8. Your requests
Contact raftaar.saas@gmail.com to request access, correction or deletion, withdraw enquiry consent, or raise a privacy concern. We may need to verify your identity and authority before acting. Withdrawal does not reverse processing already completed. Requests involving a client business’s customer records may need that business’s involvement.
9. Security and changes
We use application access controls and restrict service access according to its purpose. No system can promise absolute security. This notice will be updated when the way information is handled changes. Material engagement-specific processing should also be documented in the client agreement.